Which digital scales are supported by NRG's shipping software?
NRG's shipping software for Mac and FileMaker supports a variety of digital scales including:
USB Connected Scale - NRG's shipping software supports a variety of USB (non-serial) scales like the Toledo PS 60, Dymo, and Fairbanks Ultegra (The Fairbanks scale only work with some macOS versions). These scales should be HID compliant. NRG cannont test all scales for compatability. (Be sure to install our helper app for USB Scales)
Serial Scales - These scales are connected to a serial port or Serial->USB converter
Mettler Toledo PS60 - This scale should be selected as the model type for Toledo scales connected through Serial to USB adapter on Mac or Windows, or direct serial on Windows.
Fairbanks Ultegra This scale should be selected as the model type for Fairbanks scales connected through Serial to USB adapter on Mac or Windows, or direct serial on Windows.
Weigh-Tronix This scale should be selected as the model type for Weigh-Tronix scales connected through Serial to USB adapter on Mac or Windows, or direct serial on Windows.
Network Scales - These scales are connected to your network via Ethernet. They should be configured with a static IP address.
Cubiscan This scale should be selected as the model type for CubiScan scales connected to your network.
iDimension This scale should be selected as the model type for iDimension scales connected to your network.
Scale selection in FileMaker shipping products is found in the Preferences menu:
Note:
-For serial scales you must also select the correct serial port from the popup on Mac or Windows.
-USB scales which follow HID compliance may also work with NRGship but have not been tested for full compatibility.
-Serial port scales should be configured for UPS communications which is 9600 baud, 7 data bits, odd parity and two stop bits.
-Keyspan USA-19HS serial to USB adapters are recommended, but are no longer compatible with recent operating systems like macOS Big Sur and beyond.
-Fairbanks Ultegra USB scales are not compatible with macOS Big Sur or beyond due to OS security enhancements